IT is not only knowledge,
IT is passion.
IT is not only knowledge,
IT is passion.


Beside Microsoft Dynamics ERP &  CRM systems and various vertical and horizontal applications, we offer additional solutions so as to meet fully our customers’ IT needs and expectations.



We analyse your key business processes in detail, identify spots for improvement, then make an architecture (design) of the processes within the logic of the system.

Being in the cloud or on your owned servers/servers of your possession.

System setup and modification, development of new functionalities, integration with external systems, testing with sample data, bug fixes.

Preparation of detailed manual per user role, completion of system installation; final input and/or data migration, training of end-users.

Assisting end-users during their first days of work with the system.

In accordance to a Service Level Agreement.

Project Recovery

Enterprise resource planning (ERP) is the integrated management of main business processes, often in real time and mediated by software and technology. … The ERP system integrates varied organizational systems and facilitates error-free transactions and production, thereby enhancing the organization’s efficiency.

Or deadlines – missed or none.

Lack of C-level support or people engagement.

Badly executed. Mis-planning will be even worse.

Inadequate or none at all.

International Rollout

Flexible and skilled team to support and realize the Dynamics ERP rollout process on-site and remotely.

Analysis of the business processes, consultations and training.

The Microsoft Dynamics Sure Step methodology to ensure seamless implementation.


Certified professionals most of whom with 5+ years experience in Microsoft Dynamics solutions.

Thorough consultations to address your questions and concerns.

Fast and effective deployment of upgrades with minimum disruption.

Digital Marketing Services

Exploring key site elements (architecture, technical requirements, page speed, mobile friendliness, metadata, duplicate content, and more) for compliance with latest optimization strategies and defining roadmap for overcoming discrepancies.

Performing comprehensive keyword research and generating ideas for most appropriate organic ranking opportunities – semantic cores, structure optimization, metadata optimization, and more.

Monitoring of competitor’s activity on the internet and generating ideas based on the findings.

Reporting on KPIs (traffic, keywords, landing pages), monitoring on technical issues, change recommendations, content optimization, and more.

Cloud Services

Rent the hardware only and then install owned (purchased) software applications.

Get both a highly-secured infrastructure and desired business software solution for a monthly fee.

Use the Microsoft’s collection of integrated cloud services to build, deploy, and manage applications through a global network of data centers.


An extension providing you with best accounting practices in Kosovo.

Our own or developed by other Microsoft Dynamics partners. We do localize them as well!

Smart Home

Air conditioner “sizes” are determined by their BTU cooling capacity. You want a unit that’s just powerful enough to cool your room or area. If you get an air conditioner that’s too large, it’ll chill the room before it’s able to remove the humidity, leaving you cold and clammy.

In the event of a break-in attempt, our rolling shutter motors provide excellent security and resistance thanks to their tough anti-lift links. Securing your home always begins with the openings!


You can control all your shutters at any time with a single remote control and schedule your shutters to open or close at any time of the day.


Considering getting solar-powered motorized roller shutters? No power supply or incoming wiring is required. They can thus be installed without damaging your home’s exterior!

Smart lighting is a really smart way to make it look like you are home – even when you’re not. For some people this is one of the main reasons for smart home lighting. If this is your aim, then you want to make it look realistic, your smart lights should run on a specific set schedule to hide the fact that you actually have things automated.


You can set them on an auto timer with sunrise and sunset. Even if you go for 14 days on a trip to Spain, you can set the lights to be on in the evenings. The funniest phone call I have ever had was on my trip in Barcelona from some close friends who live in the neighbourhood. “Are you guys home, we thought you were in Spain?”


Microsoft Dynamics NAV

Microsoft Dynamics NAV (Navision) is an ERP solution for SMEs and is the former name of Dynamics 365 Business Central.

HPE Systems Insight (SIM)

HPE Systems Insight Manager (HPE SIM, formerly HP Systems Insight Manager or HP SIM) is a proprietary systems management tool

PIAAJ – Adem Jashari

Building a whole new airport terminal is not something that happens every day. Limak decided to do this since the

ProCredit Bank

ProCredit Bank is a development-oriented commercial bank. We provide quality service to small and medium-sized businesses as well as to

about us


Founded in October 2013 in Pristina, KATRORI ITS provide services of software development and implementations by using the most advanced technology.  Company operates by offering its services mainly to private sector, but also to public companies like Utility Companies, Banks and governmental institutions. Katrori started with 4 employees and actually hires 15 people including high experienced developers and business consultants. We are proud to have offered our services and expertise in the markets in the region (beside Kosovo) like in Albania and Macedonia. Last year we had also a outsource project for software development in Germany.


Our main goal is to diversify our products and services in our portfolio. Actually we are seeking partnerships with HW and SW brand Names. Currently we are Microsoft Partner for development and Implementations of Dynamics Solutions and also in process of becoming HP partner for both PPS and Enterprise. In the near future we are planning to implement Quality Management Standards and also certify our staff for IT Auditing.


Our vision is to grow our multi-discIplinary team in order to offer a broad spectrum of specialist Engineering, Information Technology and Management Consulting services to become our Clients’ preferred Professional Service Provider(PSP) choice through excellence and efficiency in all aspects of the project life cycle.


Follow a philosophy of continuous process improvement.  Equate customers’ success with our own. Work as an extension of customers’ organizations. Empower and enable customers.


Delivery in time, with the best quality and ethics are the key to our company success. Our main goal is to provide a good and reliable solution for our customer and not just do the delivery of service/products. Our philosophy of business is Make clients not sales.


Thanks to our 100% client retention rate, we are confident you will be thrilled with our service that we will not ask you to commit to a lengthy contract.


We make it our business to research into your business processes to provide you with the best possible solutions. Allowing us to understand your business better and develop a strong, working relationship.


Our up-front and honest advice is not to be forgotten. All to often, we hear stories of clients being sold systems and solutions that are either far too enhanced or not enhanced enough.

our staff

Flakron Shkodra

Senior Software Developer

Mendim Ahmeti

Senior NAV Developer

Fisnik Fondaj

Senior NAV Developer

Liridon Parduzi

Senior Web Developer

Ismet Berisha

IT consultant & Network Administrator

Mehedi Zejneli

Co Owner & CTO

Albert Hajdini

Co Owner & Sales Manager

Vigan Kastrati

IT consultant

Rinor Krasniqi

IT consultant

Naser Shala

Director of Katrori-ITS

Fatos Fondaj

Co Owner & Department Manager

Ilir Jusufi

Web Developer

Erion Gajtani

IT consultant

Agron Durmishi


Arela Lekaj

Nav Consultant and Developer

Shkurta Hyseni Pllana

Zyrtare e projekteve softuerike

our clients

Contact us

katrori its

Magjistralja Prishtinë – Shkup
km 10, pn. 14000 Lipjan, Kosovë

+383 (0) 38 606 806

[email protected]

[email protected]

Copyright ©KATRORI 2020.